Commercial Sales & Operations Leadership
Sales & Commercial Operations Leader with 18+ years of experience across Medical Aesthetics, Healthcare, Skincare, Pharmacy, and Customer-Facing Commercial Organizations.
Experienced in Commercial Leadership, CRM Optimization, Workflow Development, KPI Visibility, Customer Experience, Team Development, and Operational Scaling within Healthcare and Aesthetics Environments.
Core Focus Areas
Where I Create Commercial Impact
Commercial Leadership
Inside sales leadership, KPI visibility, forecasting support, CRM optimization, sales process development, and performance management.
Customer Experience
Provider relationship management, account growth support, escalation handling, customer engagement, and retention-focused operational support.
Growth Infrastructure
Building scalable workflows, operational structure, onboarding systems, reporting visibility, and cross-functional commercial support.
Experience
Industry Experience
Professional Background
Leadership Track Record
CP Skin Health Group
Inside Sales ManagerEltaMD / PCA SKIN
Led inside sales operations supporting over 15,000 professional skincare and aesthetics accounts across dermatology, med spa, plastic surgery, and provider environments. Focused on KPI visibility, CRM/process management, coaching, escalation handling, and cross-functional commercial operations.
Stratpharma
Director, Operations & Customer RelationsSupported the growth and scaling of U.S. commercial operations, customer relations, inside sales infrastructure, provider engagement, pharmacy relationships, and operational workflows during a major company growth phase.
@aestheticaMD
Commercial Operations & Provider EngagementSupported provider-focused business growth initiatives including CRM organization, workflow structure, digital engagement, customer experience, and operational support within the aesthetics space.
Recommendations
What Colleagues Say
Curtis combines strong analytical capability with practical sales leadership. He consistently translated performance metrics into actionable insights, identifying opportunities, closing gaps, and driving measurable improvements in execution.
He has a natural ability to connect people, align moving parts, and keep things progressing without making it feel like work.
His ability to turn data into actionable strategy is exceptional, and he consistently translates insight into measurable results.
His leadership style is appreciated by his coworkers and direct reports because he is willing to roll up his sleeves and lead by example.
Curtis is an absolute pro when it comes to operations management and customer service.
He demonstrated excellent leadership, guidance, and training for my class of new hires.
Curtis was not just a manager, but a true mentor. He provided clear guidance, personalized coaching, and fostered a positive, results-driven environment.
His operational skills and product knowledge were key to the success of our organization.
Projects & Initiatives
Beyond the Boardroom
Community Initiative | Mental Health Awareness
CHECK IN BRO
Purpose-driven initiative focused on normalizing proactive connection and mental health awareness through community engagement, digital outreach, and accessible everyday interaction.
Contact
Let's Connect
Open to leadership opportunities, consulting discussions, operational support projects, and commercial growth initiatives.